Privacy Policy

Last updated: March 18, 2025

This Privacy Policy describes how Core Reforme Limited, a company registered in New Zealand (“we”, “us”, or “our”), collects, uses, and discloses personal information when you visit corereforme.com (the “Site”), use our services, or make a purchase (collectively, the “Services”).

Core Reforme Limited is the data controller responsible for your personal information.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with the revised “Last updated” date.

2. Information We Collect

The personal information we collect depends on how you interact with our Services.

2.1 Information You Provide to Us

• Contact information: name, billing address, shipping address, email address, phone number
• Order information: payment confirmation, order history
• Account information: login credentials
• Customer support communications

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

• Device and usage data (IP address, browser type, pages viewed, interactions)
• Cookies and similar tracking technologies used for analytics and site functionality

2.3 Information from Third Parties

We may receive personal information from trusted third parties, including:

• Payment processors (such as Shopify)
• Shipping and logistics partners
• Analytics and advertising service providers

3. How We Use Your Information

We use your personal information to:

• Process orders and provide Services
• Communicate with you regarding purchases or support inquiries
• Improve website functionality and customer experience
• Conduct marketing and promotional activities (with opt-out options)
• Detect and prevent fraud or security incidents
• Comply with legal and regulatory obligations

4. Sharing Your Information

We may share your personal information with:

• Service providers who assist with payment processing, fulfilment, marketing, and IT services
• Logistics partners to deliver products
• Legal or regulatory authorities where required by law

We do not sell or trade your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Site, analyse traffic, and improve functionality. You may manage cookie preferences through your browser settings, though disabling cookies may affect site performance.

6. Data Security & Retention

We implement reasonable technical and organisational safeguards to protect personal information. While no system is completely secure, we take appropriate measures to reduce risk.

Personal data is retained only as long as necessary to fulfil business, legal, and regulatory obligations.

7. Your Rights

Depending on your location, you may have the right to:

• Access personal information we hold about you
• Request correction of inaccurate data
• Request deletion of personal data where legally permitted
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications

To exercise these rights, contact us at:
📧 customerservice@corereforme.com

8. International Data Transfers

Core Reforme Limited operates internationally. If you access our Site from outside New Zealand, your personal information may be transferred to, processed, and stored in New Zealand or other countries where our service providers operate.

We take appropriate steps to ensure that international data transfers comply with applicable data protection laws and include suitable safeguards.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact:

Core Reforme Limited
Registered in New Zealand
50 Jims Way
Queenstown 9371
New Zealand

📧 customerservice@corereforme.com

12. Legal Compliance

Core Reforme Limited complies with the New Zealand Privacy Act 2020.

We also recognise and respect the privacy rights of users in other jurisdictions, including the United Kingdom and European Union. Where applicable, we adhere to requirements under the UK GDPR and EU GDPR.